To avoid tangles or tarnishing, please store your Icing in a clean, dry space avoiding direct sunlight. Applying tarnish removers or jewelry cleaners are not recommended, we suggest cleaning your pieces gently with only warm water and drying with a soft cloth thoroughly. Please avoid direct/prolonged contact with chlorine, perfumes, lotions, or any chemicals.
Plating on item(s) may fade & tarnish with normal wear over time.
Because Cake - Icing is handmade, oversights may occur. In some instances, Cake - Icing Accessories may be eligible for an exchange, however the piece must be sent back in its original packaging within 5 business days of purchase for replacement only.
Please complete the contact form provided below with the following subject line: CAKE | Order # (XXXXX) detailing reason for exchange.